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Your chance to question Ministry of Defence medals and records experts at Family History Shows 2020

Photo: Crown Copyright


Members of the Ministry of Defence Medals and Records Offices, part of Defence Business Services, will attend several family history show events this year where the public can question experts and order a service record.

The MOD Medals and Records Offices members will be at the following shows:

  • The Family History Show South West, UWE Bristol, February 8;
  • Family Tree Live, Alexandra Palace, London, April 17 to 18;
  • The Family History Show York, York Racecourse, June 20;
  • The Genealogy Show, NEC Birmingham, June 26 to 27; and
  • The Family History Show London, Kempton Park, September 26.

The shows will be also attended by family historians, societies and genealogical organisations. The MOD stand will be staffed by a DBS team, with colleagues from the Air Historical Branch and Restore plc. They will offer:

  • Live post 1921 service record search facility: The MOD continues to hold all service records where the individual had a discharge date of post 1921, these total around 10 million records, with about 500,000 having seen service in World War One. An assisted search facility will be offered that will in many cases enable confirmation of whether the MOD holds a record for an individual. This information can then be used to apply for the record at the event, or by using the forms on To assist the search, some or all the following information is required: surname, initials, date of birth and service number;
  • Requesting a Service Record: The MOD is planning to offer an online service where requests for the military service record of deceased service personnel can be placed. An online payment of £30 will be taken when the order is placed. The MOD will need sight of the individual’s death certificate if the date of birth is not over 116 years ago ie 1904 or before. For those killed in action, reference to the CWGC database will be accepted as proof of death. So remember to bring your relatives name, date of birth and death certificate! Records will be posted to the requester after the event;
  • Interpretation of service records: If you already have a service record but are unsure what it says or how to interpret it, then DBS experts will be on hand to assist you; and
  • Veterans Badge: If you have previously served in the armed forces and don’t yet have a veterans badge, then you can apply for and, after the required validation has been carried out, be issued with a veterans badge;


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